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Provide your customers with a centralized portal that enables them to self-manage their orders without needing to reach out to customer support for every minor change.
Features like:
Facilitates seamless self-management for subscribers, resulting in reduced customer support tickets and enhanced LTV.
Let your customers add products to their upcoming subscription delivery, which can be either a one-off purchase or a recurring subscription. You can send notifications to customers with discounts to encourage them to add more products to the upcoming delivery.
Enabling 'add to upcoming orders' enhances customer engagement and increases the AOV of carts for the brands.
Subscribers tend to cancel their subscription when they don't want a subscription product for some time. Allow customers to pause or skip an upcoming delivery, depending on their needs.
Enhances flexibility and customer satisfaction, reducing the likelihood of order cancellations and fostering brand loyalty.
Customer needs could lead to a preference for a different product in recurring subscriptions. Instead of going through the hassle of cancellation and resubscribing, allow your customers to update an ongoing subscription with just a few clicks in your subscription portal.
Provides flexibility to customers, leading to an enhanced customer experience and retention.
Allow your customers to choose a delivery schedule that aligns with their unique needs and lifestyles. Let them easily adjust the delivery intervals to suit their evolving requirements.
This level of flexibility cultivates customer satisfaction and loyalty, leading to an increased LTV.
With Shop2App x Klaviyo integration, you can create and test engaging email and push notification flows within the app. You can create both one-time flows and recurring order flows.
Facilitates seamless automation of repetitive tasks, reducing errors, saving time, and bolstering overall operational efficiency.
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